Privacy Policy
Effective Date: July 14, 2026
Levaflow Valves and Instruments (OPC) Pvt Ltd ("Levaflow", "we", "our", or "us") is committed to protecting the privacy and confidentiality of the information shared by our customers, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, protect and process information when you visit our website, submit enquiries, request quotations, or interact with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information only when it is voluntarily provided by you or automatically generated through your interaction with our website.
Information You Provide
- Full Name
- Company Name
- Designation (if provided)
- Email Address
- Phone Number
- City, State & Country
- Product Requirements
- Technical Enquiry Details
- Additional information voluntarily shared by you
2. How We Use Your Information
- Responding to product and technical enquiries.
- Preparing quotations and commercial proposals.
- Providing catalogues, brochures and technical documentation.
- Processing customer requests.
- Improving our products, services and website.
- Providing customer support.
- Maintaining customer records.
- Complying with legal and regulatory obligations.
3. Cookies & Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand visitor behaviour, improve website functionality, remember user preferences, analyse website traffic and measure marketing effectiveness.
4. Google Analytics & Advertising Technologies
We may use the following services:
- Google Analytics
- Google Ads Conversion Tracking
- Google Tag Manager
- Meta (Facebook) Pixel
These technologies help us understand visitor behaviour and improve website performance and advertising effectiveness.
5. Information Sharing
Levaflow respects your privacy. We do not sell, rent, lease or trade your personal or business information to third parties for marketing purposes.
Information may only be shared:
- With authorized employees.
- When required by applicable law.
- To protect our legal rights and prevent fraud.
6. Data Security
We implement appropriate administrative, technical and organizational security measures to protect your information against unauthorized access, disclosure, misuse or destruction.
7. Data Retention
We retain your information only for as long as necessary to respond to enquiries, provide requested services, comply with legal obligations, resolve disputes and protect legitimate business interests.
8. Your Rights
- Access your personal information.
- Correct inaccurate information.
- Request deletion where legally permitted.
- Withdraw consent where applicable.
- Request clarification regarding data processing.
9. Third-Party Services
Our website may use trusted third-party providers for website hosting, analytics, spam protection and marketing performance measurement.
10. Changes to this Privacy Policy
Levaflow reserves the right to update this Privacy Policy at any time. Changes become effective immediately upon publication on this page.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.